Privacy Policy

PORTMAN College (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data with high standards of security, transparency, and integrity.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our platforms, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide Directly

• Full name
• Contact details (email address, phone number, mailing address)
• Identification details (e.g. NRIC or passport number, academic qualifications)
• Application and enrollment information
• Payment and billing details

b. Information Collected Automatically

• IP address
• Device and browser information
• Website usage data (cookies, access logs, clickstream data)

c. Information from Third Parties

We may receive personal data from trusted education agents, partners, or service providers who assist us in processing applications or delivering educational services.

2. Purpose of Collection

We collect and process personal data for the following purposes:

• Processing programme applications and admissions
• Communicating with you regarding enquiries, studies, or services
• Managing payments, fees, and billing matters
• Delivering academic content, certifications, and student support services
• Sending updates, announcements, or marketing communications (with consent)
• Complying with legal, regulatory, or institutional requirements

3. Legal Basis for Processing (PDPA Malaysia)

Personal data is processed in accordance with the PDPA Malaysia based on:

• Consent provided by the data subject
• Performance of contractual obligations
• Compliance with legal or regulatory requirements
• Legitimate educational and administrative interests

4. Disclosure of Your Information

PORTMAN College does not sell personal data.
However, we may disclose personal data to:

• Authorised third-party service providers (e.g. payment gateways, cloud hosting, LMS providers)
• Government or regulatory authorities where required by law
• Accreditation, examination, or certification bodies
• Professional advisors or auditors where necessary

All third parties are bound by confidentiality and data protection obligations.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes stated in this policy or as required under Malaysian law.
When data is no longer required, it is securely deleted or anonymised.

6. Data Storage & Transfers

Personal data is primarily stored and processed within Malaysia or on secure cloud infrastructure.

Where personal data is transferred or accessed outside Malaysia, we ensure:

• Appropriate security safeguards
• Contractual data protection obligations
• Compliance with PDPA requirements

7. Data Security

We implement reasonable technical and organisational measures to protect personal data, including:

• Data encryption
• Secure servers and firewall protection
• Access controls and staff awareness training

8. Your Rights Under PDPA Malaysia

Subject to applicable laws, you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Withdraw consent (subject to legal or contractual limitations)
• Object to certain processing activities
• Request deletion of personal data where applicable

To exercise your rights, please contact:
📧 info@portman.edu.myy

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyse website traffic.
You may manage or disable cookies through your browser settings.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors without verified parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in Malaysian laws or regulations
• Updates to our systems or services
• Improvements to internal processes

Any updates will be published on our website with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

PORTMAN College
📧 Email: info@portman.edu.my